Common Questions
What types of cleaning services do you offer?
We offer residential deep cleaning, move-in/out cleaning, and routine cleaning on a weekly, bi-weekly, and monthly basis. Our services can be customized to suit your unique needs and schedule.
What is your service area?
We provide service to homes in:
- Mountain View County
- Cochrane
- Airdrie
- Rocky View County (west of hwy 2)
- NW & SW Calgary
In general, we will travel to homes within 100km of our head office in Bergan, AB.
If you are unsure whether we will travel to your home, you can always contact us to confirm before requesting a quote.
What are your rates?
Our rates vary depending on the type of cleaning service provided. However, all our services are charged as a flat fee, calculated based on an hourly rate and an estimate of the time it will take us to complete the cleaning. For example, if we quote you 3 hours of cleaning time at $42/hr per cleaner, your flat-rate fee will be $252 (before discounts).
Visit our Pricing page to learn more about our rates.
Do you charge a travel fee?
No. All costs are factored into our flat rates, and you don't pay extra for travel time or distance.
How often should I schedule a routine clean?
This will depend on your unique needs and preferences. However, in most cases, we do recommend a weekly or bi-weekly frequency to maintain a clean and tidy home.
How long does a cleaning take
This depends on several factors, such as cleaning frequency, the size of your home, the level of cleaning required, and the number of cleaners assigned to the job. A routine house cleaning session typically takes anywhere from two to five hours, while a deep clean is usually upwards of six hours.
Are you insured and background checked?
Yes, all of our team members are insured and have undergone background checks. We are committed to prioritizing the safety and security of our clients and work hard to ensure that our team of cleaners is trustworthy and reliable.
Do I need to provide cleaning supplies?
Nope! We come fully equipped with all of the necessary supplies and equipment. We always use high-quality, natural cleaning products to ensure a thorough and safe cleaning process.
Do you offer scent-free cleaning options?
Yes, we do. While all of the cleaning products we use only contain natural essential oils for scent, we also offer scent-free cleaning options for those who are sensitive. Please let us know in advance so we can accommodate your needs.
What payment methods do you accept?
We accept cash, credit/debit cards, and etransfers.
I still have questions... where can I contact you?
You can contact us through our contact form HERE or via email at [email protected]